Position Summary:

The Accommodations Maintenance Supervisor shall support the respective Manager
ensuring the maintenance standards are achieved. This position must perform a variety
of tasks. From preventative maintenance to repair, this position should strive to keep
the maintenance standards at a high quality level.
Employee may be required to perform any other job-related duties assigned by their
supervisor, management or the Chief Engineer. All duties and responsibilities are to
be performed in accordance with the Company’s Safety, Quality and Environmental
standards.

Qualifications:

• Five years minimum experience in technical/engineering maintenance on a cruise
  ship or a land based facility.
• Previous supervisory experience with the ability to train and coach employees.
• Extensive knowledge of Galley, Laundry, and Hotel/F&B equipment , plumbing
  systems , as well as joining/carpentry experience .
• Good communication/social skills, to communicate in a multicultural environment
  with all levels of employees and management.
• Able to read and interpret technical drawings, instruction manuals and schematic
  diagrams for equipment that has mechanical, outfitting and structural components.
• SOLAS Lifesaving and Fire Fighting Training according to SOLAS and STCW
  requirements for passenger ships (Preferred).
• Ability to demonstrate leadership, co-ordination and problem solving skills when
  performing routine and contingency tasks in order to minimize organization
  bottlenecks, negative guest impact and down-time of equipment.

Competency:
Job Skills/Results:
Key Performance Indicators (KPI’s):

• KPI’s assigned to position/department.

Operational Effectiveness:

• Demonstrates the ability to work and co-operate with all onboard teams in
  order to ensure minimum impact to Hotel and Ships’ overall operation.
• Maintains safety as primary concern and ultimate priority when conducting
  routine, project and unscheduled tasks.
• Understands and complies with the company’s environmental policies and is
  committed to safeguarding the environment.
• Ensures IssuTrax/AVO system is operational and issues are closely
  monitored and are being resolved in a timely manner providing excellent
  service to both Guests and Crew.
• Leads the team in order to get issues resolved and executed in an effective
  manner.
• Responsible for cost containment and budget disposition through the proper
  use, handling and maintenance of spare parts, consumables, chemicals and
  general supplies.
• Assists the AMM in the reporting and management of planned maintenance
  and identifies, recommends, creates requisitions and work orders in the AMOS
  system.

Leadership:
Leadership Effectiveness:

• Stays “above the line” and accepts ownership for achieving results in all areas
  of accountability including SGI, ratings, expenses, USPH, Workplace Safety and Crew Satisfaction
• Inspires team through encouragement and recognition of outstanding
  performance
• Resolves conflict with fact-based communication
• Fosters team unity and inspires commitment to Celebrity Cruises
• Collaborates well and works up, down and across the organization
• Creates a climate of trust and mutual respect

Brand Culture:

• Knows our brand standards and holds team accountable for executing against
  them at all times
• Ensures team is well trained capable of consistently delivering against the
  standards
• Guest facing communication is professional, on brand and visually appealing
• Is a role model for others and serves as a positive ambassador of Celebrity
  Cruises
• Exhibits professional leadership presence, positive energy and passion in all
  situations
• Brings out the best in his/her team through authenticity, care and humility

Talent:

• Ensures the effective training of all crew, including direct reports
• Coaches and develops direct reports and high potential members of the team
• Provides candid performance feedback and takes appropriate action to
  improve performance
• Accurately identifies talent and follows the company’s promotions process

Physical & Language Requirements:

• While performing the duties of this job, the employee is regularly required to
  stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk
  or hear; and taste or smell. The employee must occasionally lift and/or move up
  to 50 pounds. Specific vision abilities required by this job include close vision,
  distance vision, color vision, peripheral vision, depth perception, and ability to
  adjust focus.
• All shipboard employees must be physically able to participate in emergency
  life saving procedures and drills. Full use and range of arms and legs as well as
  full visual, verbal and hearing abilities are required to receive and give
  instructions in the event of an emergency including the lowering of lifeboats.
  Ability to lift and/or move up to 50 pounds.
• All shipboard employees must be able to communicate in the English
  language in order to understand and interpret written procedures. This includes
  the ability to give and receive instructions in written and verbal forms and to
  effectively present information and respond to questions from guests,
  supervisors and co-workers.