The Gig:

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who will be the cream in the Pate a Choux for our Pastry Crew.

This “someone” will have several years of experience of various baking techniques from places like Italy, France, or anywhere in Europe. They will help us bring out epic eats to life at sea! Sound interesting to you?! … Keeping reading!

In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you.

What You’ll be Up to:

• Provide an epic experience for our guests at all times
• Extensive knowledge and experience of various bakery techniques, skills and experience from Europe, France, Italy etc.
• Responsible for the production, preparation and baking for different bread rolls, Danish, breads, croissants ensuring that standards are of the highest quality
• Ensures that menus, recipes, guidelines and methods provided are followed accordingly
• Responsible for all raw bakery products onboard in terms of portion control, ordering and stock rotation
• Responsible for delivering training to other bakery team in terms of the various types of grains and flours and baking techniques
• Ensures that any Sailor requests for special food requests, diets or allergies are adhered to, such as gluten free bread products
• Conducts spot checks and inspections on bakery team ensuring all rules and regulations are being followed
• Prepares the daily electronic requisitions according to Sailor count/forecast figures
• Meets with Executive Pastry Chef on a daily basis to review production schedules and internal requisitions placed by the various outlets
• Reports any machinery/technical faults to Executive Pastry Chef and monitors repair schedule
• Monitors Work and Rest hours of bakery team members ensuring ILO guidelines are adhered to
• Prepares and implements work rotas for bakery team
• Monitors performance of bakery team ensuring that they are working to company, HACCP and USPH guidelines
• Inspects cleanliness and condition of assigned station and service areas and rectify any deficiencies
• Responsible for the control of food costs within their area
• Carries out and monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards
• Notifies Executive Pastry Chef of any Sailor complaints raised and seeks to resolve
• Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
• Prepares appraisals for individuals under their remit in accordance with Virgin Voyages policies

Super Powers Required:

• Minimum 3 years’ experience as Chief/Head Baker onboard a Cruise ship or 4/5* hotel/resort
• Bakery school qualification
• Extensive knowledge of food handling procedures with regard to public health standards
• Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity
• Excellent understanding of food specifications and bakery techniques
• Knowledge of Vessel Sanitation Program regulations and procedures
• All certificates as required by the STCW code for this position
• Ability to read, interpret and demonstrate the preparation of recipes
• Basic knowledge of HACCP rules and regulations
• Strong written & verbal skills

What Matters to Us

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.