Healthcare Assistant
Work experience as a licensed practice nurse (LPN), Health Care Assistant (HCA) or equivalent role (such as enrolled nurse) or above, or Emergency Medical Practitioner (EMT) or equivalent, or Laboratory Technician
- Knowledge of healthcare regulations desirable
- Understanding of basic medical terminology and patient confidentiality.
- Experience with administrative procedures.
- Familiarity with the use of databases and spreadsheets.
- Strong organizational and time-management skills.
- Good written and verbal communication skills.
- Ability to work cohesively in a small team.
- Customer focused with proven internal and external customer service skills.
- Problem solving skills within sphere of own position with the ability to recognize when to refer a situation to senior staff.SBN / HAL / CCL: / PCL: To create lasting memories by: / POA: To be a proud ambassador by:
- Providing a high quality and professional reception, administrative and clinical care service to guests, crew and medical staff.
- Acting as the first point of contact for guests and crew contacting the Medical Centre and to represent the medical team in the highest professional manner.
- Ensuring that enquiries from guests and crew are efficiently and courteously handled.
- Ability to establish and maintain courteous and professional working relationships in a diverse cultural environment.
- Ability to function as a collaborative and effective team member.
- Strong verbal communicator, proficient writer and adept at computer skills.
- Ability to be efficient and recognize opportunity for task improvement.
- Empathetic and caring to crew and guests.
- Willingness to embrace and promote Company’s Core Values.
- Effectively supports medical team with non-specialized clinical tasks
- Performs basic triage, verification of patient details, recording medical history, allergies, and purpose of visit.
- Performs vital signs
- Assists the medical team in basic patient care, including but not limited to:
- Taking specimens such as blood, urine and nasal samples including for COVID-19 and Influenza
- Processing point-of-care (POC) tests, and operating point of care laboratory equipment Phlebotomy
- Urinalysis
- Wound dressings
- Assisting with moving patients, personal hygiene tasks and activities of daily living such as bathing and feeding
- Patient education including medication and use of mobility devices
- Performing ECG’s under medical supervision
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