Department: Entertainment

Reports To: Entertainment Director

Key Responsibilities:

• Host activities/events while adhering to the brand procedures and quality expectations. This includes but is not limited to: Trivia, Game Night/Shows, Bingo, On Deck for a Cause, Dance to the Hits and sporting events.
• Lead the Behind the Scenes Tour.
• Manage and schedule all Hosts driving development and employee retention.
• Maintain inventory and ordering for all Entertainment activities supplies.
• Communicate any issues affecting activities and events to the Entertainment Director.
• Collaborate with the Media Manager for activity programming.
• Complete and maintain Child Safeguarding certification.
• Provide exceptional one-on-one customer service to guests while on the floor.
• Comply with Company’s health, safety, security, and environmental policies.
• Act as a brand ambassador adhering to the brand voice and vision.
• Display impeccable dress sense and appearance in the appropriate uniform.
• Serve as shipboard point of contact for Supplemental Staff.
• Perform other job-related functions as assigned.