The Laundry Manager is responsible for ensuring that all laundry services within the ship operation meet the highest possible standards and is conducted in an efficient and timely manner.
What You’ll be Up to:
Works in conjunction with the Executive Housekeeper and notifies him / her of all activities and any problems (if any) regarding the Laundry Operation.
He/she organizes and controls the laundry department and maintains all relevant records.
Ensures proper procedures are followed to avoid any kind of damage to ship or company property.
Regularly analyze procedures in order to propose ways for improvement and institute safety measures.
Maintain highest standards of cleanliness following set policies, standards and procedures.
Follow up with engineering department on preventive maintenance and repair orders
Organize production schedules to meet the requirements of various department and conduct regular water analysis.
Check on production methods and procedures, issue necessary orders to correct shortcomings, maintain accurate inventory and monitor and control stock as required.
Conduct training for the laundry crew and provide regularly feedback about their performance
Ensure that laundry crew are knowledgeable about ship hotel’s services and facilities
Prepare duty schedule, counsel and evaluate staff. Investigate complaints and take corrective action.
Ensure that Laundry / linen is delivered to the correct departments.
Ensure personal appearance, personal hygiene and uniform appearance is always in accordance with company policy.
Ensure PPE (Personal protective equipment) is used and proper procedures and instructions are followed at all times.
Follows and ensures correct storage via COSWOPP when handling and/or using cleaning chemicals.
Keeps all equipment well maintained and reports any defects to the Assistant Executive Housekeeper.
Monitors Work and Rest hours of the laundry team and implements work schedules in line with these.
Partake in inspections, trainings and meetings as required by Head of Department.
Completes Appraisals for direct reports.
Ensures that the set standards are kept and staff members work according to their respective job descriptions.
Super Powers Required:
Minimum 2 years’ experience as Laundry Manager onboard a Cruise ship or 4/5* hotel/resort with similar operations and laundry equipment.
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position.
Good command of the English Language
Assistant Laundry Manager
What Matters to Us
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.