Laundry Operative

—

Standard Role Summary:

Provide the efficient daily operation of the laundry room, ensuring a high quality laundry service is supplied to both passengers and the ship’s company.

–

Primary Responsibility of the Role:

Responsible for the daily operation of allocated machines. Ensure all machines are in working order to maximise the efficiency of the laundry operation and report any defects promptly. Carry out routine / in-depth cleaning and maintenance.

Wash, dry, feed, fold, stack and move all of the company linen processed within the laundry area on a daily basis. Wash / dry clean uniforms and personal clothing using the relevant machines. Maintain and use equipment effectively and safely at all times.

Check all processed items such as linen, uniform and personal clothing are clean and reach the required quality standards. Take out of service items that do not meet the required standards and report any misuse to the Laundry Manager.

Make sure that the area is kept clean and maintained at all times, ensuring there is no cross contamination of dirty and clean linen.

Deliver clean linen to passenger decks in accordance with housekeeping routines. Receive and store laundry chemicals in line with company standards and complete the discard linen record log.

Support, coach and train members of the team to ensure the provision of a high quality laundry service. Ensure all work is carried out safely, efficiently and in accordance with all current safety and company regulations.

Assist with baggage services on embarkation / disembarkation days, as required, safely moving passenger luggage and carry out all tasks safely and in accordance with all current safety and company regulations.

–

Core Knowledge & Skill : 

1 years experience of working in a commercial / hotel laundry environment preferably within a 4 / 5 star establishment or attended recognised Carnival UK training Good command of written and spoken English

Certificates

Valid ENG1 medical certificate or equivalent for the duration of each voyage

Health and Safety

Lead by example by taking care of the health and safety of self and others

Report all accidents, ‘near miss’ incidents and work related ill health conditions to manager /

supervisor / team leader and to the safety department.

Follow safety rules and procedures

Use work equipment, personal protective equipment, substances, and safety devices correctly

Take part in safety training and risk assessments and suggest ways of reducing risks.

Carry out duties in a safe manner in accordance with corporate policies and procedures

Handle and store chemicals used within the laundry safely and in line with company policies

Public Health

Demonstrate at all times excellent hand washing techniques and coughs and sneezes etiquette

Follow the company instructions regarding immediate reporting of ill health symptoms (i.e.)

diarrhoea, vomiting, fever, and any other symptoms as appropriate

Environment

Understand own environmental responsibilities and act accordingly

Apply practical measures to reduce water and electricity consumption

Apply waste segregation diligently both in work area and when off duty

Follow the correct method of disposal of surplus or spent chemicals used

Work in a way that avoids environmental incidents and report situations where environmental

integrity may be breached

Handle materials carefully to minimise spillages during work routines and safely dispose of

contaminated material generated during work routine

Emergency Duties

Understand own emergency duties and routines onboard ship

Take an active part in the ship’s team response to an incident

Ensure familiar with ship’s emergency alarms and routines

Ensure familiar in the use of all fire fighting appliances located within area of responsibility

Ensure familiar in the use of the ship’s life saving appliances and equipment including lifeboats and liferafts

Participate fully in all relevant drills and training

Know how to raise the alarm when necessary

Able to identify escape routes and emergency exits

Understand the function and operation of fire screen / splash tight and watertight doors

As a member of the Stretcher Party, transport injured parties to the medical centre or alternative care site and assist with the evacuation of any casualties and / or patients

Assist the medical team as required

Undertake other emergency duties / routines within the ERP as directed

Undertake any other emergency duties required that are specific to vessel

Follow all emergency procedures as directed

Safeguarding

Aware of CUK safeguarding children policies and procedures

Report any concerns of a safeguarding nature to the Designated Safeguarding Person (DSP)

Security

Understand the security levels as defined by ISPS and own responsibilities

Follow the correct security procedures when embarking and disembarking from the ship

Report suspicious activities, packages and / or security incidents following the correct procedure