The Security Supervisor is responsible for the supervision and control of entry to the ship during the day;supervise the Security Guards during Gangway Operations and the screening process as described in theSecurity Manual in SQM. Actual times to be detailed by ships routines.The Security Supervisor will patrol the ship during the night time hours and implement the Master’sRules and Regulations.He/she is under the supervision of the Watch keeping Officer while acting as aResponse Guard or while on the ship’s safety rounds.The Chief Officer Safety and/or SecurityOfficer/Deputy Security Officer will be on call to assist him/her should an occasion arise.
All duties and responsibilities are to be performed in accordance with Royal Caribbean International’sThe Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.Each shipboard employee may be required to perform all functions in various service venues andthroughout the ship.
1.In accordance with Royal Caribbean International’s philosophy ofAnchored in Excellence,eachemployee conducts oneself in a professional and courteous manner at all times.This consists ofphysical and verbal interactions with guests or fellow shipboard employeesand/or in the presence ofguest contact and crewareas.
2.The Security Supervisor shall complete the familiarization form of Chapter2according to theestablished procedures.
3.The Security Supervisor shall have an understanding of the Safety and Quality Management Programincluding responsibilities related to the Emergency Plan and Station Bill. An excellent understandingof the Master’s Rules and Regulations and a thorough knowledge of the Security Manual are essentialfor this position.
4.The Security Supervisor’s working hours should be adjusted as appropriate to the ship’s routine.
2He/She shall monitor the day/night security and prepare a log of activities during the night time hoursfor presentation to the Security Officer.The Security Officer will produce a Night Report from thislog for presentation to prescribed ship’s management.
5.The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangwaysecurity. (See Security Manual for specific instructions.)
6.The Security Supervisor shall,through his/her observations,preserve the safety of the vessel,passengers, and the crew.
7.During safety rounds the Security Supervisor shall always be alert and follow the designatedprocedures.He/She may be the first person to arrive at the scene of an incident or a fire,and willhave to assess a situation and act accordingly until help arrives.
8.The situation will dictate any action taken by the Security Supervisor.In the case of a fire alarm,theSecurity Supervisor will respond immediately to the location of the alarm.He/She will then beresponsible for making quick decisions based on previous instructions and experience.
9.The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any otherconcerned Officer of any incident which has occurred.
10.The Security Supervisor shall always be alert to take emergency action with any situation.TheSecurity Supervisors shall familiarize themselves on the use and location of all safety relatedequipment as outlined on the familiarization form of Chapter 2.
11.If an”Alpha Alpha Alpha”occurs,the Security Supervisor shall follow the established procedures asdescribed in the appendices.
12.The Security Supervisor is otherwise instructed to be an additional spotter around the vessel for anytype of problems,being passenger,crew or ship related.The Security Supervisor shall reportimmediately any unusual incidents or situations.He/She shall also report if any abuse of ship’sproperty or abuse of Shipboard Regulations takes place.
13.He/She shall be familiar with the procedures of solving passenger complaints.
14.Security Supervisor shall conduct frequent security inspections on the crew quarters during his/herduty hours.
15.The Security Supervisor shall attend meetings,training activities,courses and all other work-relatedactivities as required.
16.Performs related duties as required.This position description in no way states or implies that theseare the only duties to be performed by the shipboard employee occupying this position.Shipboardemployees will be required to perform any other job-related duties assigned by their supervisor ormanagement.
Minimum hiring,language and physical requirements to perform the job.
- Candidates are required to have four(4)years experience in at least one of the following areas;Army/Maritime/Aviation/Police or Hotel Security environment with the ability to function in amulticultural environment.The Security Supervisor should have education/experience in counterterrorism and physical security which includes:
- Access control including anti-terrorist countermeasures,security screening methods andequipment operation (x-ray, metal detector, explosives/narcotics detection)
- Interpersonal skills that include strong communication and conflict resolution abilities
- Incident command,including first responder,scene and evidence preservation,investigation,interview and documentation
- Appropriate enforcement skills,including appropriate detention and physical searchprocedures
- Procedural knowledge, including familiarity with security-related civil and criminallaw.
- The Security Supervisor is also expected to demonstrate a high level of skill in protecting assets;crisis and emergency management.
- The Security Supervisor must maintain a thorough understanding of the ISPS code,Security Manualof SQM.
- Managerial and organizational skills combined with literacy and basic knowledge of computers isvery important for this position.
- The Security Supervisor will hold the STCW95required Basic Safety Training,It is essential thatthey receive training in Customer Satisfaction and in Basic Supervisory Management at the earliestopportunity after promotion.
In addition to the stated hiring requirements,internal candidates arerequired to fulfill the following: