Host Youth Specialist
KEY RESPONSIBILITIES:
- Host activities/events for both kids and adults while adhering to the brand procedures and quality expectations. This includes but is not limited to: Youth Program Activities, Trivia, Game Night/Shows, Bingo, Dance to the Hits, Crafts and Sporting Events.
- Ensure RAAS, USPH and HESS compliance in youth facilities.
- Complete and maintain Child Safeguarding certification.
- Create a safe and fun environment for youth programs.
- Follow approved Youth Program hours of operation and activity guidelines.
- Provide exceptional one-on-one customer service to guests of all ages.
- Be knowledgeable of all shipboard events and information in order to assist guests when needed.
- Serve as a brand ambassador and positively represent Holland America Line both on and off the ship.
- Comply with all health, safety, security, and environmental policies of the Company.
- Maintain all inventory and supplies related to the Youth Program.
- Report equipment and facility needs to the Host (Lead).
- Display impeccable dress sense and appearance in the appropriate uniform.
- Perform other job-related functions as assigned.
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