Department: Guest Experience & Product Development
Reports To: Housekeeping Supervisor
Job Summary: Maintains the cleanliness and presentation of all assigned areas.
Clean and supply all assigned areas in accordance with current Housekeeping procedures and standards.
Maintain all Housekeeping equipment and cleaning tools in good working order in the course of performing the assigned cleaning duties, and to return the equipment in clean condition to the designated area after use. (Some equipment may require sanitizing)
Collect guest luggage for disembarkation and distribute embarking luggage with care.
If assigned petty officer cabins, clean and service as assigned, and provide laundry pick-up and delivery service, if required.
If assigned petty officer cabins, maintain the cleanliness of cabins, locker, pantry, steward station, corridors within that section.
Interact with guests and co-workers in positive and professional manner.
Ensure that all House Rules, Public Health Guidelines, Safety Regulations, and Environmental Guidelines are followed.
Report any safety or maintenance concerns to immediate supervisor
Maintain positive, effective, and respectful working relationships with co-workers, supervisors, managers and officers within and across department boundaries
Adhere to ship’s relevant health & safety procedures as required
Comply with company policy regarding waste separation and environmental compliance
Actively promote the use of the company’s proprietary Navigator App and responsible for acquiring the necessary skills and knowledge to effectively assist guests with the workings of the App.
Uphold and display high standards of professionalism, integrity, honesty, attendance, punctuality, and personal appearance.
Perform other miscellaneous duties as assigned by Housekeeping management team
Desired Skills & Experience:
Requires high school graduate or higher
Minimum 6 months experience in housekeeping department or cleaning service which includes job training
Able to speak, read and understand English and must pass Marlin test. Must meet HAL’s SPEACS and Marlins Test requirements for this function. (Currently Elementary and required score is 60)
Note: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.