Lifeguards provide constant and dedicated supervision of designatedaquatic areas, engaging with guest by enforcing pool rules in a politeand professional manner. In an emergency a lifeguard is to respondimmediately, and appropriately, providing care and assistance astrained. A lifeguard is responsible for reducing incidents and hazards onthe pool deck. They are required to attend monthly training andcontinued professional development. Prior to daily operation theLifeguards will ensure that supplies and equipment are available andchecked, informing the Manager/Supervisor of any rectifications.This position description in no way states or implies that these are theonly duties to be performed bythe shipboard employee occupying thisposition.Employees may be required to perform any other job-related dutiesassigned by their supervisor or management. All duties and responsibilities areto be performed in accordance with the Company’s Safety, Quality andEnvironmental standards.
Manages and coordinates performing the following essential duties andresponsibilities. All duties and responsibilities are to be performed inaccordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, Environmental, and Safety Policies. Eachshipboard employee may be required to perform other functions in variousvenues and throughout the ship. In accordance with Royal CaribbeanInternational’s philosophy of Anchored in Excellence, each employeeconducts oneself in a professional and courteous manner at all times. Thisconsists of physical and verbal interactions with guests or fellow shipboardemployees.
1. Maintain constant and dedicated supervision of aquatic recreationareas. Responding immediately and appropriately, as trained, in theevent of an emergency. Administer first aid, CPR, Oxygen and AED asappropriate in an emergency.
2. Reporting and following up with any hazards, helping to reduceaccidents and injuries around the aquatic recreational areas.
3. Engaging with guest in a polite and professional manner to enforcepool rules. Ensuring that interactions are kept to a minimum while onstand to avoid distraction, at the same time providing a positive guestexperience.
4. It is required to stand and walk at specific zones and designatedaquatic areas in all types of weather.
5. Successfully pass and maintain lifeguard qualification and any othercompany required qualifications and licenses. Participate in regulartraining, including but not limited to; Lifeguard training, CPR/First Aid,AED and oxygen, recurring in-service training, re-certification, and anyother as deemed appropriate from management.
6. Set-up and verify that supplies and equipment are available duringoperating hours; maintain and advise Manager/Supervisor ofrectifications as needed.
7. Monitor the integrity of our adult’s only area, and assist in minimizingthe volume of children congregating.
8. Monitor radio communication with Lifeguard Supervisor and/orLifeguard Manager or other areas. Communicate with the Bridge and/orthe Staff Captain/Chief Officer Safety by UHF radio/Dect Phone in anemergency situations or as deemed necessary.
9. Any other reasonable request by Leadership,including developmentand training classes.
10. Attend emergency duties/drills asassigned in the ships EmergencyManagement Safety Plan.
11.Performs other related duties as required. This position descriptionin no way states or implies that these are the only duties to beperformed by the shipboard employee occupying this position.Shipboard employees will be required to perform any other job-relatedduties assigned by management.
- Working knowledge of computers, internetaccess, and the ability tonavigate within a variety of software packages such as Excel, Word,and PowerPoint required.
- Knowledge of principles and processes for providing customer andpersonalized service including needs assessment, problem resolutionand achievement of quality service standards.
- Completion of high school or basic education equivalency required.
- Have a good command of English to understand and enforce rules ina polite and effective manner
- All shipboard employees must be able to communicate in the Englishlanguage in order to understand and interpret procedures, includingemergency instructions. This includes the ability to give and receiveinstructions in written and verbal forms and to effectively presentinformation and respond to questions from guests, supervisors and co-workers, specifically in the event of an emergency.
- Must be physically fit and able bodied to be trained as a lifeguard.
- Demonstrate the ability to swim 50 meters using freestyle orbreaststroke without rest or touching the pool bottom, retrieve a 10 lb.weight from the deepest part of the pool and tread water for 1 (one)minute without the use of hands.
- Must be ableto stand in the sun and endure external elements duringwork assignment.
- While performing the duties of this job, the shipboard employee isregularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear.Specific vision abilitiesrequired by this job include close vision, distance vision, color vision,peripheral vision, depth perception, and ability to adjust focus.
- All shipboard employees must be physically able to participate inemergency lifesaving procedures and drills. Full use and range of armsand legs as well as full visual, verbal, hearing abilities are required toreceive and give instructions in the event of an emergency including thelowering of lifeboats.Ability to lift and/or move up to 50pounds.