Department: Guest Experience & Product Development

Reports To: Housekeeping Supervisor

Job Summary: Delivers, collects, sorts / stores, and otherwise works with the ship’s linen supplies and designated Housekeeping / Laundry items.

Key Responsibilities:

• Supply clean bed linen, towels and bathrobes to all assigned steward sections as per steward request
• Distribute the core stateroom amenities to the assigned steward sections
• Collect all dirty bed linen, towels and bathrobes from assigned steward sections
• Help Linen Coordinator with storing and sorting linen in the linen storeroom
• Help to maintain the linen store, by keeping it clean and tidy at all times
• Help with the monthly linen inventory count
• Help bring down the dirty linen from the team member landing on embarkation turn around days, and on linen change day.
• Interact with guests and co-workers in a positive and professional manner
• Ensure that all House Rules, Public Health Guidelines, Safety Regulations, and Environmental Guidelines are followed
• Report any safety or maintenance concerns to immediate supervisor
• Maintain positive, effective, and respectful working relationships with co-workers, supervisors, managers and officers within and across department boundaries.
• Adhere to ship’s relevant health & safety procedures as required
• Comply with company policy regarding waste separation and environmental compliance
• Actively promote the use of the company’s proprietary Navigator App and responsible for acquiring the necessary skills and knowledge to effectively assist guests with the workings of the App.
• Uphold and display high standards of professionalism, integrity, honesty, attendance, punctuality, and personal appearance.
• Perform other miscellaneous duties as assigned by the Housekeeping management team.

Desired Skills & Experience:

• Needs to be able to speak, read and understand English
• Needs to have at least a High School Education
• Needs to be physically able to carry at least 40lbs.

Note: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.