Repairman Supervisor Aqua

POSITION SUMMARY
Responsible for maintaining the water chemistry, water quality, filtration, dosing andmechanical functions of all pool and fountain equipment (including but not limited topumps, filter units, chemical dosing equip. etc.). Maintaining aqua systems to complywith all USPH maintenance and reporting requirements. With the assistance ofRepairmen, maintain all the pool and Jacuzzi related machinery and equipmentonboard in good running condition.
ESSENTIAL DUTIES AND RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with RoyalCaribbean International’s The Royal Way, SQM standards, USPH guidelines,environmental, and safety policies. Each shipboard employee may be required toperform all functions in various venues and throughout the ship.In accordance with Royal Caribbean International’s philosophy ofAnchored inExcellence, each employee conducts oneself in a professional and courteous manner atall times. This consists of physical and verbal interactions with guests or fellowshipboard employeesand/or in the presence of guest contact and crewareas.
  • Responsible for maintaining all pools, Jacuzzis, fountains, flowridersand associated technical equipment in working order. Including pipe andhose replacement as well as mechanical repairs, if required.
  • Maintains all pool, jacuzzi and fountain water chemistry andoperations reports required by USPH and SQM.
  • Must be Shipboard Pool Technician certified (COP is also adequate).
  • Trains and supervisesrepairmen (aqua) and ensures they fullyunderstand the mechanical, operational and reporting functions of theirjobs. Develops and assigns shifts.
  • Performs routine and unplanned maintenance required to keep all aquavenues fully operational.
  • Coordinates closely with Marine and Entertainment to make surerequired aqua venues are ready to meet operational requirements.
  • Coordinates with the proper authority (FM, Bridge or ECCR) fordraining and refilling of pools and Jacuzzis.
  • Notifies management of the malfunction of safety, security andmaintenance related issues.
  • Attends meetings, training activities, courses and all other work-relatedactivities as required.
  • Performs related duties as required. Should have basic knowledge ofshipboard repairman and plumbing activities and procedures. May becalled upon to assist with these functions in emergencies or under certaincircumstances. This position description in noway states or implies thatthese are the only duties to be performed by the shipboard employeeoccupying this position. Shipboard employees will be required toperform any other job-related duties assigned by their supervisor ormanagement.
QUALIFICATIONS
Minimum hiring, language and physical requirements to perform the job.
Hiring Requirements:
  • Previous supervisory experience in a water park environment is essential.
  • Minimum five years previous experience in a water park environment with aminimum three years of supervisory responsibilities of maintaining the water relatedequipment and areas in good working condition.
  • Expertise in maintenance of water pumping, water chemistry, filtrationandmonitoring equipment.
  • Ability to apply customer service skills, according to Royal CaribbeanInternational’s The Royal Waywhen interacting with guests and coworkers.
  • Ability to learn and utilize knowledge of policies and practices involved in thehuman resources function.
  • Ability to supervise a team of repairmen in a positive and productive manner bymotivating, developing and managing employees as they work.
  • Ability to utilize and administer the disciplinary action process through coachingand counseling to improve performance or recommend termination of employment.
  • Bachelor of Science Degree.
Internal Candidate Requirements:
In addition to the stated hiring requirements, internal candidates are required tofulfill the following:
  • Completion of one full contract with a performance rating of satisfactory or above.
  • Be able to pass the Shipboard Pool Technician course.
Language Requirements:
  • Ability to speak English clearly, distinctly and cordially with guests.
  • Ability to read and write English in order to understand and interpret writtenprocedures. This includes the ability to give and receive instructions in written andverbal forms and to effectively present information and respond to questions fromguests, supervisors and co-workers.
  • Ability to speak additional languages such as Spanish, French or German preferred.
Physical Requirements:
  • While performing the duties of this job, the shipboard employee is regularlyrequired to stand; walk; use hands to touch, handle, or feel; reach with hands andarms; talk or hear; and taste or smell. Specific vision abilities required by this jobinclude close vision, distance vision, color vision, peripheral vision, depth perception,and ability to adjust focus.
All shipboard employees must bephysically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual,verbal and hearing abilities are required to receive and give instructions in the event ofan emergency including thelowering of lifeboats. Ability to lift and/or move up to 50pounds
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