OVERVIEW

Provide guests with courteous and professional beverage service.  Increase revenue for the company and self by applying up-selling techniques and meet sales targets.

RESPONSIBILITIES

• Should be knowledgeable of all beverage lists and able to discuss and suggest wines to guests who ask for advice.
• Knowledge of how to pair wine with food is imperative.
• Must be able to reach sales targets set by the Company that are reasonable and attainable but require motivation and commitment.
• Maintains a clean and orderly wine cellar.
• Duties include the re-stocking of the Wine Cellar on a daily basis and once a week may be requested to work during the loading of wines onto to the ship.
• Provides personalized service (remembers guests names and preferences). o Adheres to the vessel’s drinking age policy.
• Attends weekly bar staff meetings and training sessions, as required.
• Works at special parties and private functions.
• General cleaning and maintenance according to standards. o Handles all ship equipment with utmost care and reports any faulty/broken equipment. o    Assists management with coaching and introduction of new personnel.
• Clean uniform and tidy appearance, hair, nails, etc. at all times.
• Performs all other duties as requested by supervisors. oAlways projects a favorable image of the Company.
• Works in all beverage service location at the discretion of his/her supervisor.

QUALIFICATIONS

Safety

Participates in safety drills according to instructions.