Department: Hotel

Sub-Department: Housekeeping

Reports To: Chief Housekeeper, Assistant Housekeeper

Position Summary

The primary responsibility of the Tailor is to execute all tailoring repairs needed onboard.

Essential Duties and Responsibilities

Operational:

• Complete tailoring repairs needed in guest suites such as curtains and bed skirts, and other tailoring work requested by Chief Housekeeper.
• Provide tailoring alterations and maintenance of officers, staff and crew uniforms.
• Follow up with maintenance of all drapes and fabrics around the ship.
• Work in conjunction with the Linen Keeper and notify him of any problems regarding the washing and dry cleaning of the uniforms.
• Keep inventory of all Tailor and uniform equipment.
• Inform the Chief Housekeeper of the supplies needed.
• Keep the Chief Housekeeper informed of any problems regarding the uniforms.
• Advise the Chief Housekeeper of shortages or damages.
• Responsible for the cleanliness and tidiness of the Tailor workshops.
• Ensure personal appearance, personal hygiene, and uniform are in accordance with company rules and regulations.
• Assists the Linen Keeper during busy hours with issuance of linen.
• Assists on the “floor” during Embarkation day.
• Assists during luggage on load and offload.
• Possess full knowledge of the Company Waste Management Policy.
• Possess knowledge of United States Public Health Rules and Regulations pertaining to assigned area.
• Assure compliance with USPH Rules and Regulations.

Training & Development:

• Attend all meetings, training activities or classes related to assigned position as required.

Financial:

• Ensure all equipment is well maintained.
• Minimize linen and terry linen discarding by altering them for crew use.
• Maximize uniform durability by repairing them, so they look presentable.
• Ensure tasks are completed within assigned working hours.
• Possess knowledge of the revenue aspects of the operation.
• Ensure cost-effective operation of department, aware of Breakage prevention.
• Minimize operating expenses without affecting product standards delivered to the guests.
• Conduct inventory checks when required.

Safety Responsibilities:

• Be in possession of valid STCW certificates.
• Possess familiarity with the vessel layout in terms of safety and security.
• Have a full understanding of ship rules and regulations (SMS).
• Participate in all required safety drills/training.
• Ensure that all safety procedures are followed.
• Is adhering to the Ship’s Safety Program.
• Follow the Ship Rules & Regulations.
• Maintain a safe and sanitary environment for all guests and crew members.
• Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.

Resources:

• Possess knowledge of material pertaining to operational manuals including SMS, VOM, USPH and Training Manual as provided by Chief Housekeeper
• Instructions/explanations provided by Chief Housekeeper.
• Possess knowledge of the Shipboard Training.
• Maintain a high level of crew morale within the administration dept. ensuring that all crew are treated in a fair and unbiased manner so that the team works with a positive atmosphere.

Other Duties and Responsibilities:

• Ensure confidentiality when handling sensitive information.
• Achieve the primary objectives of the position and comply with the above-mentioned accountabilities in a timely and efficient manner in accordance with ICS policies.
• Project a favorable image of the company, promote its aims and objectives, and foster and enhance public recognition and acceptance of all its areas and endeavors.
• Comply with the safety and pollution prevention regulations and operating procedures at all times, participating in all relevant meetings and training sessions.
• Participate in all mandatory training without excuse.
• Perform all other duties as requested by shipboard management or shore side.

Qualifications

Knowledge, experience, skill, and/or ability

Required

• Must be professional/schooled Tailor.
• Must be knowledgeable in proper use and maintenance of sewing equipment.
• Fluent in written and spoken English.
• Communicate effectively with others
• Good administrative skills.
• Must be cost and quality conscious.
• Adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Work with international team members.
• Perform assigned duties under pressure (time constraints).

Preferred

• Fluency in additional language(s)
• Cruise Ship Experience.

Computer skills, optional:

• Knowledge of Microsoft programs.
• Possess sufficient computer knowledge to use the company software.

Education/experience/certifications:

• Elementary and middle school education (8th grade) or higher.
• Minimum of 2 years related experience and/or training in the hospitality field.
• Minimum of 2 years’ experience as a tailor.
• Equivalent combination of education and experience.

Other Skills:

• Knowledge of general office practices, procedures and equipment.
• Ability to prioritize tasks and work independently.
• Strong organizational, interpersonal and communication skills.
• Ability to interact with others.

Math Ability:

• Able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Work Environment & Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the employee is regularly required to: Stand; Use hands to finger, handle, or feel; Reach with hands and arms; Talk or hear and smell
• The employee must be able to lift or move up to 55 pounds (25 kilograms) without assistance.

Vision Requirements:

• Ability to adjust focus, depth perception, peripheral vision, distance vision and close vision and to be able to otherwise perform the essential functions of the job in a manner that does not present danger to the employee or others with or without a reasonable accommodation.