Provide guests with courteous and professional service and create a pleasant dining atmosphere to enhance overall experience and to anticipate guests needs.
Maintain clean and orderly tables and organizes stations. o Prepare a good mice-en-place to ensure that his/her station is ready when guests arrive.
Stand by the table, ready to pull the chair for the ladies when guests arrive and depart. o Provide personalized service.
Ensures that guests requests, beverages, condiments, etc… are promptly fulfilled. o Responsible for the cleanliness, maintenance and upkeep of all equipment and any other ship’s property that he /she is working with.
Responsibly minded for the breakage and loss of any equipment. o Use only ship’s authorized chemicals in the way and manner they’ve been instructed to.
Respect his/ her Supervisors, address him/her with the due titles, accept order without questioning and co-operate unselfishly, and be a Team-worker. o Attend departmental meetings and trainings when requested.
Personal hygiene and appearance o Always wear clean and ironed uniform / name tag.
Wear clean and polished shoes
Take a shower before the commencement of one’s shift o Have trimmed and neat haircut for men and moderate coiffure for women o Have at all times short and clean fingernails / for female only light nail polish permitted.
Be always neat / well groomed and shaved – Avoid or use little make-up. o Only delicate / appropriate jewelry to be worn oPerform all duties other than above as requested by the Restaurant Manager or Head Waiter.
Be aware and follow Company’s Security / Fire / Safety according to the ship’s rules and regulations.
Education / Training
Experience in Hotel, Restaurant or Cruise ship Dining.
Good knowledge of international cuisine.
Standard restaurant background.
Must be able to communicate effectively and to speak clearly in English with Supervisors and Guests alike.