Job Summary: The Hotel General Manager has the overall operational and financial responsibility for the entire Hotel Department on board the vessel. Modelling the Culture essentials and working with the Ship’s Executive Committee as well as through the Leaders of each Hotel discipline, focus shall...
Job Summary: The Hotel Executive Assistant provides administrative and organizational support to both Hotel General Manager and the Assistant Hotel General Manager. This position requires a high level of confidentiality, professionalism, trust and a strong ability to communicate both verbally and in...
Job Summary: The GSM is the gatekeeper and overall team leader of the Guest Services operation and Guest Services functions on the ship. To ensure premium service and highly efficient Guest Services the GSM will maintain a constant awareness of all the factors, facts, figures, statistics, causes, an...
Job Summary: Provide all Guests with a premium level of service in person and over the telephone by ensuring that all requests are courteously, promptly, efficiently handled in accordance with Company policies and ensure that follow up is consistent and without delay. When situations require, provid...
Job Summary: Provide all Guests with a premium level of service in person and over the telephone by ensuring that all requests are courteously, promptly, efficiently handled in accordance with Company policies and ensure that follow up is consistent and without delay. When situations require, provid...
Job Summary: This administrative function is a non-guest facing position vested with the responsibility of handling, preparing, producing, and filing administrative and logistical work for the Guest Services Department. This work is of critical importance and requires precision, accuracy, organizati...
Job Summary: The Front Desk Supervisor (FDS) is supporting the Front Desk Manager / *Guest Services Manager for all guest facing operations at Guest Services and, together with the FDM / *GSM, they form a team vested with total responsibility for the Guest Service Front Desk and phone operation and ...
Job Summary: The Front Desk Manager (FDM) function will be staffed on the larger vessels (vista class and up). The FDM is directly responsible for all guest facing operations at Guest Services. Although reporting to the GSM, the FDM is the single owner and responsible operator of the Guest Services ...
Job Summary: The Finance Specialist is responsible for the daily auditing including the verification, balancing of entries and recording of financial transactions reported by various hotel departments during day in the Shipboard Property Management System (SPMS). Responsible for maintaining the comp...
Job Summary: The Shipboard Finance team is charged with executing efficient and effective transaction processing and providing an expert financial point of view, contributing to proactively driving business results. The Finance Manager position is responsible for managing all finance operations onbo...